Last updated: 22 January 2026
LILLYWHITE FACILITIES LTD (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lillywhitefacilities.shop or make a purchase.
1. Data We Collect
We may collect the following personal data:
- Contact details: name, email address, phone number, delivery address
- Order information: products purchased, payment details (processed securely via Stripe)
- Technical data: IP address, browser type, device information (via cookies)
2. How We Use Your Data
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your account or purchases
- Comply with legal obligations (e.g., tax, accounting)
- Improve our website and customer experience
3. Legal Basis for Processing
We process your data under the following lawful bases:
- Contract: to fulfil your order
- Legal obligation: to comply with UK law
- Legitimate interest: to prevent fraud and improve services
4. Data Sharing
We do not sell your data. We only share it with trusted third parties when necessary:
- Stripe: for secure payment processing (PCI-DSS compliant)
- Delivery partners: to ship your order (name and address only)
5. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption, secure servers, and access controls.
6. Your Rights
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent (where applicable)
To exercise these rights, contact us at info@lillywhitefacilities.shop.
7. Cookies
We use essential cookies to operate our website (e.g., cart functionality). We do not use tracking or advertising cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with an updated “Last revised” date.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
LILLYWHITE FACILITIES LTD
41 Brunswick Road, Gloucester, GL1 1JS
Email: info@lillywhitefacilities.shop
Phone: +44 7365 594303